Privacy Policy

There are two types of information which may be collected when you visit our web site, information that you knowingly provide us (called personally identifiable information), and information that is obtained from your visit but is not directly associated with you (called non-personally identifiable information).

Personally Identifiable Information

Personally identifiable information may include information that you provide to us by requesting information or scheduling an appointment. This may include your name, address, telephone number, e-mail address, city, state and zip code, and whether you need auto glass services for personal or business use.

We may use this information to schedule a service appointment, to contact you about the status of your appointment, to contact you with answers to your questions, or to provide information about new and exciting products, services, promotions and corporate-related information. We may use mailings, telephone calls and e-mail to contact you.

For those customers who contact us via email, we may use the email address you provided to email you special offers.

Non-personally Identifiable Information

Non-personally identifiable information is collected without any direct association with you specifically. In the normal course of using our web site, we may collect information about your habits and usage of our site.

Our web site may contain technologies known as action tags, web beacons or 1x1 pixel gifs. These employ a common internet technique used to compile aggregated statistics about the effectiveness of our advertising campaigns, common navigation paths within the sites, types of browsers and platforms that access the sites and the average connection speeds used to connect to the sites. This information is used to enhance the online experience of our customers. These technologies do not use or collect personally identifiable information, such as names or addresses, and do not link online actions to an identifiable person.

An IP address is a number that is assigned to your computer when you are using the Internet. Web servers automatically identify your computer by its IP address. PhoenixAutoGlassRepair.net collects IP addresses for the purposes of system administration, to report aggregated information and to audit the use of our site. If we are required to do so by law, for example, in response to a court order or subpoena, we will provide these IP addresses to the proper authorities.

Information Sharing and Disclosure

Agents, employees and contractors of PhoenixAutoGlassRepair.net who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Statement and the high standards of the organization.

Information about you specifically will not be used for any purpose other than to carry out the services you requested from PhoenixAutoGlassRepair.net.

We will not use any personal information beyond what is necessary to assist us in delivering to you the services you have requested.

Use of Cookies and Applets

Cookies and applets are small text files that are placed on your computer's hard drive by our servers to identify your computer. Cookies and applets are only read by the domain that placed them there and are unable to execute any code or virus. We may use cookies or applets to recognize you when you visit our sites, to personalize your experience and generally to serve you better. We do not use cookies or applets to track your activities once you leave our web site.

You may delete these files from your computer at any time. You can set your web browser to notify you if such information is about to be placed on your computer, and you can choose the option in your web browser to refuse it. If you refuse the information, you may not be able to make full use of the features on our web site.

How Changes to the Privacy Statement Will Be Communicated

If we decide to change this Privacy Statement, we will post those changes to this Privacy Statement so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection, we will notify users by posting a notice on our web site for 30 days.